In the dynamic world of contracting, financial stability and freedom are essential pillars of success. Managing payments efficiently can significantly impact your bottom line and overall business operations.
Enter JobNimbus Payments, a vital payment processing tool that empowers contractors with the flexibility, security, and convenience they need to thrive in today’s competitive landscape.
At the forefront of this financial revolution is the JobNimbus FinTech team, working tirelessly behind the scenes to ensure every transaction flows seamlessly.
These unsung heroes understand the intricate nuances of contractor finances and are committed to providing innovative solutions that simplify payment processes and enhance overall financial well-being.
Imagine being able to accept payments quickly and securely, without the hassle of traditional banking hurdles or delayed transactions. With JobNimbus Payments, contractors like you can access your hard-earned funds faster, letting you reinvest in your businesses, purchase materials, and pay employees promptly.
Introducing Our FinTech Team
Welcome to our team of FinTech experts at JobNimbus, where our mission is to make contractors heroes and streamline their financial processes.
Led by our dedicated manager Jordan, each member of our team brings a wealth of experience and a commitment to excellence in customer service. Let’s take a look at the people working behind the scenes of JobNimbus Payments to ensure smooth transactions and higher customer satisfaction.
Meet Our Experts
Jordan – The Problem Solver
One word to describe himself: Optimism
Celebrity to star in the film of his life: Bradley Cooper
Meet Jordan, our fearless JobNimbus FinTech Manager.
Jordan’s been in support roles for about ten years and understands how to hear and help customers. He thrives in fast-paced environments where he can pivot, test solutions, and tackle significant challenges, making him a perfect fit for leading the JobNimbus Payments team.
His problem-solving skills let him drive initiatives forward while also valuing collaboration and feedback from his team.
“We either succeed, or we learn. There’s no failing. It doesn’t matter what our goals are or what feedback we’re getting or what barriers we run into. We’re scrappy. We’re going to figure out a way through it, but we’re not going to let it hinder us.”
Jordan emphasizes the importance of honesty and transparency in customer interactions, encouraging his team to be straightforward about fit and features.
“One thing I’ve always told my team is if it’s not the right fit, don’t try to talk around it. Don’t try to keep people in if it’s not the right fit. Be honest with them because if it’s not the right fit, they’re going to remember that. It’s that long-term relationship building.”
Jordan’s advice to those looking into JobNimbus Payments is to “lean in. We have more exciting things coming out. We have a big Q2 slate ahead of us, specifically in the payments realm.” Keep an eye out for some of our developments around payments!
Lincoln – The Innovator
One word to describe himself: Happy
Celebrity to star in the film of his life: Ryan Gosling
Lincoln, one of the JobNimbus Payments usage specialists, is a trailblazer in his role. He specializes in resolving escalated issues, managing payments, and providing onboarding support.
“If there’s ever something that we’re kind of trying to trailblaze, I’m the one they throw in. I eat it up. I love it. I love figuring stuff out,” he says.
He’s been on the FinTech team for the last year and a half. During that time, he’s taken pride in innovating and streamlining processes, like developing new outreach strategies for accounts struggling to use JobNimbus Payments.
But for Lincoln, helping his customers goes beyond making Payments work for them. He loves working with people. He places immense value on creating strong relationships with customers, not just providing valuable communication in his work and ensuring users get paid efficiently.
Although Lincoln hasn’t been involved in the world of roofers before, he has experience with physically challenging jobs. “I grew up doing a lot of lawn care, landscaping, and manual labor,” he says. “So I kind of get what roofing’s like a little bit, kind of have a mind for it, and I get along with people who are in it.”
Lincoln gets that JobNimbus Payments is all about enhancing your cash flow.
“I just want you to get paid, and JobNimbus Payments is just another solution or tool for you to get your money as fast as possible. So you can do your job—you can have that assurance, that trust—that you’re going to see those funds, and it’s gonna come through, and you’re giving your customers an easier way to pay.”
Hailey – The Facilitator
One word to describe herself: Eclectic
Celebrity to star in the film of her life: Jennifer Lawrence
Get to know Hailey, our Attachment FinTech Specialist at JobNimbus.
Her responsibilities include identifying the required documents for payment approval, connecting with customers to collect necessary information, ensuring accurate account setup, and resolving any issues to facilitate payment approval.
Hailey is passionate about helping customers get set up on the right foot and understands customers’ concerns, especially about sensitive information like social security numbers and addresses. “A lot of being in the attach side is collecting sensitive documents. A lot of people are very hesitant about giving that information, for a good reason.
“When you think about it, if you were to go to the bank and say, ‘Hey I’d like to open a bank account with you,’ They’re going to ask for that same type of information. You don’t want somebody stealing your identity and opening an account with a bank. So we are asking for the same validating information to make sure that you are who you say you are and you’re not just opening an account with us. You know, we are handling a lot of sensitive financial information when you process payments through us, and we wouldn’t want you to be at risk.”
Hailey sees what a difference having tech tools makes to move your business forward. “I know so many people who are in an occupation like roofing, and it’s crazy to hear they’re all pen-and-paper people. To see the other side of it, from using a CRM and using technology and how that changes what the business looks like, is crazy.”
Robynn – The Payment Advocate
One word to describe herself: Determined
Celebrity to star in the film of her life: Angelina Jolie
Say hello to Robynn, one of our Usage FinTech Specialists here at JobNimbus.
She takes a proactive approach to contacting users, gathering feedback, and providing training on payment features within JobNimbus.
She emphasizes the importance of customer experience, expressing her passion for truly helping JobNimbus users and building relationships with them.
“For me, it’s making the difference. Making that connection. Building that relationship. So, that’s what I really like to do.”
Robynn’s role also involves educating users on the platform’s capabilities, such as the option to accept e-checks for payments, which she believes is often overlooked.
She states, “People mainly think with JobNimbus Payments they can only take credit cards . . . They can take e-checks too.”
Robynn is a big believer in getting help so you can succeed, both in business and in life. “You can’t do everything on your own in life or at work. Having a team or support system is so important to your growth and overall happiness. It’s really great when you’re surrounded by the right people and accept help.”
Jake – The Operations Wizard
One word to describe himself: Honest
Celebrity to star in the film of his life: Matt Damon
Meet Jake, the JobNimbus Payments operations specialist.
Jake values transparency above all else, ensuring that customers always receive straightforward answers and solutions. His commitment to honesty extends to his daily tasks, where he meticulously verifies transactions and identifies potential risks to protect clients’ interests. This risk prevention keeps Jake working closely with our processor to ensure legitimate payments go through.
Jake also conducts rate analyses to find our customers the best rates for JobNimbus Payments. If you need to see how much it would cost to get JobNimbus Payments for your company, Jake is your guy.
“I’ve been able to realize, yes, working with customers is great, but I also love operation stuff.
I like spreadsheets. I like numbers,” he says.
Jake has a personal connection to the construction industry that makes his role in payments even more meaningful.
“I did construction growing up. I’ll never forget this one landscaper guy that I worked for. He would work really, really hard but just get absolutely nowhere,” Jake states. “I just feel terrible for him, and I wish that I could have helped him more at the time. That is our customer, so to solve that problem, it’s a high impact.”
When it comes to the payment process, Jake realizes just how important communication is. “It all boils down to communication at the end of the day. Providing each step by step of the process, giving the communication, it kind of alleviates tension, even though it is a pretty high-stress thing.”
Jake wants to help customers along their payments path, no matter how long they’ve been using JobNimbus Payments. “If you want training, just ask. We’re going to give it to you, and we’ve got a million different resources. We want to make you successful with payments.”
What Our Experts Wish You Knew About JobNimbus Payments
Our FinTech team really knows the ins and outs of JobNimbus Payments and is here to help contractors make the most of this payment processor. With their hands-on experience, they’re keen to share tips and tricks, so you don’t have to figure it all out on your own.
What helpful advice do they have to offer for your smooth sailing with JobNimbus Payments? Here’s what they have to say.
Lincoln
“Now, with the faster processing timelines that we can offer (next-day funding), it is a no-brainer to just use JobNimbus Payments for credit and debit card transactions or ACH and eChecks. Even though we still have those fees, you’re getting your money the next day. You’re seeing that hit your bank account faster than ever.
And, quite frankly, it’s just a pure solution. It’s already a part of your subscription. It’s there waiting for you to be trained up on and use for you to get your money faster.”
Jake
“JobNimbus Payments actually helps everything just flow smoother. Everybody wins if you can accept payments. People have money ready to give you. You did their service, they want to pay you. So just make it easy for them.”
Hailey
“I wish people knew how easy JobNimbus Payments was. Not only is it easy to implement into your workflow, it doesn’t change your workflow. You can see everything. You have access to your information. That’s your payment—you can see it.”
Jordan
“Changing how you accept payments can be a lift—you have to put the hours into doing it. But when you do, the payoff is massive. It’s absolutely massive. You’ll learn over time, and you’re going to see that return on your investment. It’s going to impact not only your business, but your entire life.”
What Do You Need to Get Started with JobNimbus Payments?
We need business information to set up your JobNimbus Payments account. What we look for for that is your business’s:
- EIN
- Address
- Website
- Phone number
We also will need some personal information such as your:
- Social security number
- Birth date
- Bank account information
Making Financial Processes Seamless
Together, our team is dedicated to simplifying financial processes for contractors like you and providing exceptional support every step of the way.
Whether you’re navigating a new payment or setting up your JobNimbus Payments account, we’re here to help you succeed.
If you want to streamline your cash flow, sign up for JobNimbus Payments today. Our team of experts can’t wait to help you reach your financial goals. Plus, we’ve got more exciting things coming out in the payments realm, so keep an eye out for new updates!
