It’s an unfortunate reality that even the most secure tools can be compromised if misused. It’s all-too-easy to become casual or uninformed about security, but when this happens, users can face all kinds of issues, even with a tool as ironclad as JobNimbus.
Here’s how to avoid unnecessary security problems.
Our Mutual Commitment to Security
JobNimbus offers industry-leading, bank-level security. We are also very close to our customers, and because of that, we have heard horror stories of businesses being stolen, deleted, lost, or going under because of poor internal security practices which have lead to long litigations, hours wasted, and money lost.
In other words, JobNimbus is like a secure vault: a safe environment for you to conduct business in–as long as your team doesn’t “leave the door open or unlocked!” We need every JobNimbus user’s mutual commitment to security.
Here are four specific practices to ensure you’ll have a secure future using JobNimbus.
1. Decide, Define, and Document
When it comes to keeping passwords, sensitive information, and other private information safe–especially while at the job site–every business case is slightly different.
At a minimum, take some time to clearly define what your policies are when it comes to protecting passwords, keeping mobile devices secure, and which areas of JobNimbus should or shouldn’t be customer-facing. Put all this in writing so there’s no confusion!
2. Share Access Systematically
Once you know your best security practices, you’ll need to share them with your team. Add it to your workflow. It’s important to be consistent, which can be hard to do! In reality, most of us need to systemize the message’s delivery to make sure everyone is on board.
This goes for onboarding new employees, promoting employees to new permission levels (more detail on this in step 3 below), and letting employees go. The latter is especially important! If you don’t systemize how you let people go, it’s all too easy to forget to turn off their access to JobNimbus. Sometimes employees are disgruntled about the circumstances, and despite their better judgment may use that access to hurt or sabotage your company.
3. Understand and Use Permission Levels
This is an extension of the previous step, but it’s important enough to merit its own “to-do” item! You should also systemize how you share permission levels with your employees, or who has access to different areas of JobNimbus.
For most companies, it doesn’t make sense to grant everyone access to everything. The great thing about JobNimbus is, you are in the driver’s seat when it comes to customizing each user’s permission level. Anyone with Admin-level access can change these at any time.
When companies aren’t intentional and consistent about permission levels, it can cause a lot of problems. But fortunately, when used correctly, permission levels act as an organizational layer: a kind of safety valve, helping you reduce security risk!
4. Don’t Share Users
A single company should have multiple JobNimbus users rather than multiple people sharing one user account. Sharing accounts quickly becomes an organizational nightmare and it restricts you in so many ways, including depriving you of the ability to customize the permission levels just mentioned. You simply can’t audit, track, or report on an account used by multiple people.
But even beyond those inconveniences, it creates more security risk. Everyone using that account represents a compounded risk because they feel less ownership and responsibility–and again, you can’t adequately track any of it.
Unfortunately, this is something some JobNimbus users still try to do. It may seem workable for a time, but we’ve seen it again and again: eventually, this creates all kinds of issues.
So, if you’re in this boat, here’s how to add additional users. It’s easy!
It’s All About Prevention
This isn’t anything new: prevention is always easier than patching up a crisis. The steps outlined above represent a critical opportunity to prevent security issues while also getting more organized and efficient. It boosts collaboration, communication, and documentation–all of which protect you further!
Your company’s security is immensely important to us and we want to help you get the leg up you need to ensure a secure process and system for your business to flourish.
So, once you have these four steps in place, you may decide to investigate our supplementary training and customization options. Again, this all depends on your business needs.