Posts Tagged "customer relationship management"

The Real Cost of Poor Customer Service

The Real Cost of Poor Customer Service

Sometimes, price is the kicker for companies looking at CRM. They say, “we just can’t afford to get a CRM right now,” and if you really can’t, that’s fine. Kinda. Let me tell you something you really can’t afford: poor customer...
Using CRM to Increase Sales Numbers

Using CRM to Increase Sales Numbers

Where customer relationship management is a tool to help your team get organized and grow your business, an integral part of any CRM is the ability to increase your sales. The data you collect, the relationships you form, and the insights you can receive from a CRM is...

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