Editorial: Focus On Customer Service First

Editorial: Focus On Customer Service First

In 1969, the United States landed on the moon. (Any debate about that can happen in the comments below.) It’s 2015, and the world has seen amazing progress. Technology has traveled leaps and bounds, as the “one small step for man, one giant leap for...
4 Ideas For Starting A Customer Loyalty Explosion

4 Ideas For Starting A Customer Loyalty Explosion

In order to take full advantage of the value of customer retention, you need to find ways to exceed the expectations of your leads and customers. Loyalty from your customers will depend on how well you can show them that you’re different in a very good way and...
10 Proven Ways to Lose a Customer

10 Proven Ways to Lose a Customer

You could fill the libraries of the world with books on how to earn customers and their return business, but what about how to lose one? Or two? Or several? To be quite honest, you have far more chances of losing a customer than gaining one, just like you have a lot...